Key finding amongst fintech and e-money businesses

KYC onboarding is a point of loss for every gaming operator, but that doesn’t mean you need to accept those lost potential bets. We found out the major reason for customers abandoning the journey and how you can make yours more efficient. The results of the benchmarking survey show that that 26% of fintech and emoney customer applications are falling by the wayside. Although onboarding rates on average are good, businesses need to properly align and refine their processes, approaches and KYC solutions. This is impacting their ability to win new customers, reduce onboarding churn and grow market share. Download the report for more insight.